Customer Program Management Specialist - Celestica

Join Celestica as a Customer Program Management Specialist in the vibrant heart of Bali! In this pivotal role, you will serve as the primary bridge between our valued customers and the production team, ensuring seamless order processing, timely delivery, and exceptional customer satisfaction. As a Customer Program Management Specialist, you will be responsible for managing customer orders, coordinating with internal teams, and ensuring that all customer requirements are met efficiently and effectively. This role offers a unique opportunity to work in a dynamic and fast-paced environment, contributing to the success of one of the world's leading electronics manufacturing services providers.

Celestica is a global leader in electronics manufacturing services, providing innovative solutions to the world's most demanding customers. With a strong commitment to quality, innovation, and sustainability, Celestica is dedicated to delivering exceptional value to its customers and stakeholders. Based in Badung, Bali, Celestica offers a unique work environment that combines the benefits of a global corporation with the charm and beauty of Bali.

📋 Tanggung Jawab Pekerjaan

• Manage customer orders and ensure timely delivery and quality standards.
• Coordinate with internal teams to ensure seamless order processing and production.
• Communicate effectively with customers to understand their requirements and provide timely updates.
• Monitor order status and resolve any issues that may arise.
• Collaborate with the production team to ensure that all orders are completed on time and to the required quality standards.
• Maintain accurate records of all customer orders and communications.
• Participate in continuous improvement initiatives to enhance order processing and customer satisfaction.
• Stay up-to-date with industry trends and best practices to ensure that Celestica remains a leader in electronics manufacturing services.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Industrial Engineering, or a related field.
• Minimum of 3 years of experience in a similar role within the electronics manufacturing industry.
• Strong understanding of customer relationship management (CRM) software, such as Salesforce or HubSpot.
• Excellent communication and interpersonal skills, with the ability to work effectively with both internal and external stakeholders.
• Proficient in Microsoft Office Suite, including Excel and PowerPoint.
• Familiarity with ERP systems, such as SAP or Oracle, is a plus.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

🛠️ Keahlian

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